Payments and Fees
Your payment must be made within 30 days of enrollment or prior to the start date of the course (whichever comes first). If we do not receive your payment within this period, you may be unenrolled from the course or program. Extensions beyond the standard course-access period for online courses may incur additional fees.
Interest-Free Payment Option
If you choose the interest-free payment option for programs for which it is available, your first payment will be due immediately upon enrollment. Subsequent payments will be automatically billed to your credit card based on the schedule that appears on your program's web page. If you are enrolling in an online program that includes multiple courses, you will gain full access to all courses in the program immediately upon your first payment.
If you would like to make either your second or third payment prior to their due dates, please login to your mystanfordconnection and click “Invoices” and enter in your credit card.
If, for any reason, we do not receive either of the final two payments within 5 business days of their due dates, your access to any and all of the courses in the program will be canceled, and any badges and/or certificates may be revoked.
Course Drop
To drop a course, you can either request a drop through your mystanfordconnection account, or email a drop request to stanfordonline@stanford.edu. If your drop request is approved, please note that drop fees may apply, and your access to the course(s) will be canceled, and any badge(s) and/or certificate(s) will be revoked. Please read below for information on our refund policies based on course format.
Refund Policy
If a refund is due and the original payment was by credit card, that same credit card account will be credited within 7 business days. If you made payment via wire transfer, company check, or a credit card that was processed over six months ago, a check will be issued as a refund and can take up to 5 weeks to process.
Refunds For On-Campus and Live Virtual Courses: Reimbursements for dropping a live virtual course or a course delivered at Stanford will be made according to the following schedule based on the number of calendar days prior the start date of the course:
- 30 days—Full refund (minus a $100 drop fee)
- 1-29 days—No refund
Refunds For Cohort-Based, Online Courses: You have the option to drop the course and receive a full refund until the day prior to the course start date. If you decide to drop the course during the first three weeks of the cohort, by Friday at 5:00 pm PST, you will be eligible for a 100% tuition reimbursement minus a drop fee. However, tuition refunds are not granted after the third week of the course. In some cases, transfers to future sections of the course may be allowed, subject to a change fee, once the course has commenced. It is important to note that CGOE reserves the right to decline refund requests. For instructor-paced programs like Artificial Intelligence and Product Management Accelerated, the rules, and deadlines for dropping or transferring may differ. Please refer to the course syllabus or contact the course organizers for specific details.
Refunds For Self-Paced, Online Courses: If your request to drop the course is sent within the first 24 hours from your time of enrollment, you will be eligible for a 100% tuition reimbursement minus a drop fee. Otherwise, we will not refund any portion of your tuition.
The Stanford Engineering Center for Global & Online Education (CGOE) reserves the right to decline refund requests.
Program Cancellation: On rare occasions, it is necessary for us to cancel on-campus programs. In the case of a cancellation, Stanford’s responsibility is limited to a refund of any program tuition that you have already paid, not including airline or other tickets or payments, or any similar fee penalties that you may incur as a result of any trip cancellations or changes.
Grading Policy
Completing a course: You can complete your course either by a final multiple choice exam, a final assignment, a course survey, or an attendance requirement. The course completion requirements may be found on the course page.
Grades: Professional education courses do not grant letter grades. Successful completion of the course will be shown with an “S”, for Satisfactory. In many cases, you can also earn professional development units (PDU), continuing education units (CEU), or continuing medical education credits (CME). For more information, please refer to Grades and Units Information.